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Regions/Troubleshooting

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Troubleshooting

Materials

An item is bright pink

  • This implies a problem with your material; check:
    • The material has a shader, selecting the material may show !!MISSING SHADER!! where the shader should be.
    • The shader works on all our destination platforms, if you're using a custom shader, check for warnings - for space, all shaders need to work with all destination platforms. (If your shader does not work on a particular platform, we recommend using the 'Fallback' statement to fall back to a standard shader, or use Fallback Off, and the item will simply not render.)

The item is pure black and unaffected by lighting

  • This usually implies a shader bug (NaN and Infinity values are often rendered as pure black by most GPUs)

Uploads

My Region Fails Always

  • This may be a bug with the processor, we'll be looking into it anyway
  • Large regions may hit a maximum processing time limitation (currently set to 90 minutes.)