Having said that, in other circumstances communication was knowledgeable as impaired and impairing, such that service users felt unable to communicate, or exactly where attempts to communicate have been met using a less than satisfactory response. Also informing this was the wish for extra and greater info to assist support treatment alternatives. Hence service customers had been asked no matter whether they discussed the times once they had not followedGibson et al. BMC Psychiatry 2013, 13153 httpwww.biomedcentral.com1471-244X13Page eight ofinformed about option treatments, extra details in regards to the long term  effects of medication, and information about the effects of taking medication whilst pregnant "Independent, unbiased data about my medication and also other achievable treatments" (P3) "Information about long term consequences from the medications" (P10) "Access to research about my medication and pregnancy" (P9) Even so, although making informed possibilities was perceived as essential and supplying data component of your role of the healthcare professional, there was also a clear need for emotional assistance, which includes stability of care, which informed the subtheme `Supporting the person'. There have been a substantial quantity of optimistic experiences of help from healthcare providers "My psychiatrist is fantastic with email access and I have her mobile number" (P15) "I have had fantastic assistance from my GP and realize that I could contact him anytime and he would assist in any way he could" (P33) "I have access to distinctive forms of assistance when I have to have it and also touch base with experts to check all is ok. I know I can ring my care co-ordinator anytime I need to" (P37) Other individuals described mixed experiences or possibly a require for improved therapeutic assistance "CPN very supportive. Psychiatrist becoming changed all the time" (P14) "I get very good help from my psychiatrist and my CPN but my GP isn't approachable or involved" (P35) "would lik.Ich they felt trusted to create their very own choices, or appeared to trust themselves to produce the decision "When the ground rules have been established with my current GP, it was discussed that I could boost or reduce (by a compact amount) my medication as and when required" (P33) "the medication dosage performs and I see no purpose to alter as I am not taking as well much" (P8) Where service users had discussed their nonadherence, this had in a quantity of situations resulted in a good outcome "my psychiatrist is going to assessment my anti d [epressant]" (P7) "Slow release anti-depressant prescribed. So I only want to take it as soon as a day" (P3) Nevertheless, in other situations there were blocks to communication, or communication resulted within a adverse outcome "I told the Dr the symptoms but wasn't sincere about what medication I was taking less of" (P18) "They weren't prepared to listen to the prescription mess up that had occurred and just stated I had decided to cease taking meds myself" (P37) "I was `bullied' into taking a distinct medication" (P35) The want for much more and much better facts to assist support remedy choices integrated wanting to beTherapeutic supportSubthemes `Enabling and disabling communication'; `Supporting the person' The role in the therapeutic connection featured in service user accounts inside a quantity of methods, analysed below the theme `Therapeutic support' with all the subthemes `Enabling and disabling communication' and `Supporting the person'.